All our guitars are sent via tracked delivery and packaged securely using an appropriate box and materials. Our preferred courier is Parcelforce but we hare happy to quote you if you have a personal preferred courier (this may incur an extra charge payable by the buyer in advance). All guitars are fully insured.
Tracking numbers will be sent to you so you can track the progress of your order.
Items must be returned in original, as-shipped condition with all original packaging and no signs of use within 7 days of receipt. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
International shipping may be subject to import duties or other taxes. Please be aware that these fees and any other additional charges (courier fees, import duties or taxes etc) incurred from International shipments are the responsibility of you the buyer and are not included in the sale price.
International shipments declared values will not be under stated.
International orders cannot be returned.
We try to dispatch all orders within 3 business days.
Please note we do not usually ship on a Friday as we would prefer that your guitar is not sitting in a warehouse or van over the weekend. If you wish for your guitar to be shipped on a Friday or if you wish to pay for a Saturday delivery please let us know
Please allow 7-10 days on international orders in case of Customs Processing.